Support Site Re-Launched
Application Support Site Re-Launched! Comprehensive Support Options Provide Additional Benefits To Users.
Everett, WA (September 7, 2007) – Northwest Software Technologies, Inc.®, the pioneering and leading developer of event fundraising management software designed specifically for nonprofit organizations today announced the re-launch of their application support site for Tracker-Series application users. "The key to quality software deployment is in the publisher who actually backs its products," stated Jack D. Wilson, Jr., President and Chief Executive Officer of Northwest Software Technologies, Inc.. "End-users quickly learn if the publisher has what it takes or is simply providing lip-service and empty promises. A user must be able have access to all levels of support, when they need it, to ensure successful implementation and financial payback from the application. The #1 priority at Northwest Software is the support of our end-users."
In addition to the traditional phone, email and online user's group support already provided, Northwest Software has added a new, secured, Online Chat Server for instant access to the application support team and a powerful Support Reference Center that includes access to News, KnowledgeBase and End-User Downloads. A full text search option is also available. As of today, most of the existing information and downloads have been consolidated into the reference center. Moving forward, all materials accessible to the users will be provided through the reference center.
Access to the new support homepage is via the website, www.nwsoftware.com and clicking on Application Support on the menu located on the left side of the page or bookmark the following link... www.nwsoftware.com/support.
About Northwest Software Technologies, Inc.
Northwest Software Technologies, Inc.® is the pioneering and leading provider of fundraising event software to the nonprofit sector in the United States and Canada. More than 2,000 organizations - including the Juvenile Diabetes Research Foundation in the United States and Canada, Fred Hutchinson Cancer Research Center Foundation, Cystic Fibrosis Foundation, The Guilds of the Children’s Hospital of Seattle, March of Dimes, Boys and Girls Clubs of America, Rotary International and the Swedish Hospital Medical Foundation - worldwide use the Tracker-Series applications to manage fundraising events. Northwest Software Technologies offers four software applications for fundraising event management: A’Thon-Trackertm for sponsor-based pledge type events, Auction-Tracker® for fundraising benefit auctions, Banquet-Trackertm for fundraising banquets and Tournament-Tracker® for benefit golf tournaments. Founded in 1985, Northwest Software Technologies, Inc. is headquartered in Everett, Washington with international distribution offices in Canada and Australia.
